Vital - Notice history

All systems operational

SMS - Operational

100% - uptime
Sep 2019 · 100%Oct · 100%Nov · 100%

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Sep 2019
Oct 2019
Nov 2019

CareAdvisor - Operational

100% - uptime
Sep 2019 · 100%Oct · 100%Nov · 100%

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Sep 2019
Oct 2019
Nov 2019

ERAdvisor - Operational

100% - uptime
Sep 2019 · 100%Oct · 100%Nov · 100%

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Sep 2019
Oct 2019
Nov 2019
100% - uptime

User Interface - Operational

100% - uptime
Sep 2019 · 100%Oct · 100%Nov · 100%

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Sep 2019
Oct 2019
Nov 2019

Provider Recommendations - Operational

100% - uptime
Sep 2019 · 100%Oct · 100%Nov · 100%

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Sep 2019
Oct 2019
Nov 2019

Notice history

Nov 2019

No notices reported this month

Oct 2019

Redox Engine Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Redox has identified the issue and implemented a fix. Messages are flowing into Vital, and the queues are being monitored.

  • Identified
    Identified

    Redox is currently experiencing a major outage, resulting in a lack of data in Vital.

Redox Engine Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    All of the message queues within Redox have been resolved, and messages are now processing in real time. The Trackboard is now up to date with the latest information. Thank you for your patience.

  • Monitoring
    Monitoring

    The solution deployed by Redox has fixed this issue. Patient data will start to appear in the Trackboard as we process the backlog of messages. We will continue to monitor this situation closely before marking it resolved.

  • Update
    Update

    Redox is actively validating their proposed solution. They estimate between 1-3 hours to resolve this incident. We'd like to thank you for your patience.

  • Identified
    Identified

    Redox Engine is currently experiencing a Major Outage, resulting in a lack of data in Vital.

API instability
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We have resolved the issue

  • Monitoring
    Monitoring

    A fix has been applied and we are monitoring the situation.

  • Identified
    Identified

    Our team has identified an issue affecting our API which may cause updates to patients in the application not to appear correctly.

Sep 2019

No notices reported this month

Sep 2019 to Nov 2019

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