All Systems Operational

About This Site

Welcome to Vital's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

ERAdvisor ? Operational
User Interface ? Operational
Patient Service Requests ? Operational
AI Wait Times ? Operational
Labs & Imaging Operational
CareAdvisor ? Operational
User Interface ? Operational
Patient Service Requests ? Operational
Labs & Imaging Operational
Recover ? Operational
SMS ? Operational
SMS Notifications ? Operational
Welcome & Invite SMS Messages Operational
Customized Scheduled SMS Messages Operational
URL Shortener ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2023

No incidents reported today.

Dec 10, 2023

No incidents reported.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Slow response times for AI-powered translations
Resolved - This incident has been resolved.
Nov 29, 18:39 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 18:22 EST
Update - The upstream vendor issue has not yet resolved, and we are still experiencing elevated error rates and latency. We are in the process of deploying new infrastructure to a region not impacted by the fault.
Nov 29, 15:57 EST
Update - Our team continues to investigate this issue as we observe a high volume of translations waiting to be completed. We will provide another update within the hour.
Nov 29, 15:16 EST
Identified - Our team has been notified of an active issue with an upstream vendor that is causing large delays in our AI-powered translations. We are working with the provider to resolve this. We will provide another update within an hour.
Nov 29, 13:58 EST
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

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