Notice history

Nov 2020

Dec 2020

Jan 2021

Nov 2020

Dec 2020

Jan 2021

Nov 2020

Dec 2020

Jan 2021

Nov 2020

Dec 2020

Jan 2021

Nov 2020

Dec 2020

Jan 2021

Resolved
January 07, 2021 at 9:48 PM
Resolved
January 07, 2021 at 9:48 PM
This issue has been resolved. Thank you for your patience.
Monitoring
January 07, 2021 at 9:21 PM
Monitoring
January 07, 2021 at 9:21 PM
A fix for this issue has been implemented and we are monitoring the results.
Update
January 07, 2021 at 9:11 PM
Update
January 07, 2021 at 9:11 PM
We are continuing to work on a fix for this issue.
Identified
January 07, 2021 at 9:09 PM
Identified
January 07, 2021 at 9:09 PM
We are not receiving any new data in our system as one of our vendors is experiencing some issues. We are not able to process new patients and exisiting patients maybe experiencing degraded performance
Update
January 07, 2021 at 9:05 PM
Update
January 07, 2021 at 9:05 PM
We are continuing to investigate this issue.
Investigating
January 07, 2021 at 9:04 PM
Investigating
January 07, 2021 at 9:04 PM
We are investigating reports of an issue with the Patient and Clinician app

Resolved
January 01, 2021 at 6:33 AM
Resolved
January 01, 2021 at 6:33 AM
This incident has been resolved.
Monitoring
January 01, 2021 at 6:24 AM
Monitoring
January 01, 2021 at 6:24 AM
A fix for this issue has been implemented and we are monitoring the results.
Update
January 01, 2021 at 6:24 AM
Update
January 01, 2021 at 6:24 AM
A fix for this issue has been implemented and we are monitoring the results.
Identified
January 01, 2021 at 6:10 AM
Identified
January 01, 2021 at 6:10 AM
We have identified the root cause for this issue and are implementing a fix.

Resolved
December 24, 2020 at 2:20 AM
Resolved
December 24, 2020 at 2:20 AM
This incident has been resolved.
Monitoring
December 23, 2020 at 10:40 PM
Monitoring
December 23, 2020 at 10:40 PM
A fix has been implemented and we are monitoring the results.
Investigating
December 23, 2020 at 10:34 PM
Investigating
December 23, 2020 at 10:34 PM
We are currently investigating this issue.

Resolved
December 17, 2020 at 9:03 PM
Resolved
December 17, 2020 at 9:03 PM
This incident has been resolved.
Monitoring
December 17, 2020 at 8:20 PM
Monitoring
December 17, 2020 at 8:20 PM
A fix has been implemented and we are monitoring the results.
Investigating
December 17, 2020 at 6:03 PM
Investigating
December 17, 2020 at 6:03 PM
We are currently investigating an issue with our engine's ability to handle flat file data exports.

Resolved
November 22, 2020 at 9:30 PM
Resolved
November 22, 2020 at 9:30 PM
New patients may either have delayed or not receive SMS Invite messages to use the Patient Application. This issue has been resolved. Thank you for your patience.

Completed
November 21, 2020 at 12:00 PM
Completed
November 21, 2020 at 12:00 PM
The scheduled maintenance has been completed.
In progress
November 21, 2020 at 10:00 AM
In progress
November 21, 2020 at 10:00 AM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Planned
November 21, 2020 at 9:54 AM
Planned
November 21, 2020 at 9:54 AM
We will be undergoing scheduled maintenance during this time.

Nov 2020 to Jan 2021

Vital - Notice history