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  <id>tag:status.vital.io,2005:/history</id>
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  <title>Vital Status - Incident history</title>
  <updated>2025-07-03T01:00:16.588+00:00</updated>
  <author>
    <name>Vital</name>
  </author>
  
<entry>
  <id>tag:status.vital.io,2005:Incident/cmcmr6u0t003hmmlsunymgkj7</id>
  <published>2025-07-03T01:00:16.588+00:00</published>
  <updated>2025-07-03T01:00:16.588+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cmcmr6u0t003hmmlsunymgkj7"/>
  <title>FHIR API integrations at some some facilities</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 58 minutes</p>
    
    <p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>01:00:16</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>02:57:50</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cmbrocfs3000o6ymnxifgm17x</id>
  <published>2025-06-11T08:14:51.591+00:00</published>
  <updated>2025-06-11T09:44:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cmbrocfs3000o6ymnxifgm17x"/>
  <title>Delayed processing of FHIR resources</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 29 minutes</p>
    <p><strong>Affected Components:</strong> Vital Inpatient, Vital Emergency</p>
    <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>09:44:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>08:14:51</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating incident causing data received via FHIR connections to be slightly delayed..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cmb6v1wan000h128td47iglj3</id>
  <published>2025-05-27T18:39:28.853+00:00</published>
  <updated>2025-05-27T20:07:12.922+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cmb6v1wan000h128td47iglj3"/>
  <title>Clinician-Patient messaging not working</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 45 minutes</p>
    <p><strong>Affected Components:</strong> Vital Inpatient, Vital Emergency</p>
    <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>20:07:12</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified the issue and are working on a fix..</p>
<p><small>May <var data-var='date'> 27</var>, <var data-var='time'>18:39:28</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an issue preventing messages being sent from Clinicians to Patients using the CareAssist application.

This issue also impacts the ability to invite patients onto ERAdvisor through CareAssist..</p>
<p><small>May <var data-var='date'> 27</var>, <var data-var='time'>20:24:45</var> GMT+0</small><br /><strong>Resolved</strong> -
  We have rolled out the fix and verified the issue has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cmapw1zhc0001qgt4od32epkx</id>
  <published>2025-05-15T21:35:25.926+00:00</published>
  <updated>2025-05-16T02:43:29.705+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cmapw1zhc0001qgt4od32epkx"/>
  <title>Delays in processing FHIR data</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 hours and 8 minutes</p>
    <p><strong>Affected Components:</strong> Vital Inpatient, Vital Emergency</p>
    <p><small>May <var data-var='date'> 16</var>, <var data-var='time'>02:43:29</var> GMT+0</small><br /><strong>Resolved</strong> -
  All issues have been resolved and all data is up to date..</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>21:35:25</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have implemented a fix and we&#039;re monitoring the situation.  
FHIR resources are being processed at nominal pace..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cmalzw1qr00291368glmx4bcg</id>
  <published>2025-05-13T04:11:43.106+00:00</published>
  <updated>2025-05-13T04:11:43.106+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cmalzw1qr00291368glmx4bcg"/>
  <title>Delays in processing visits</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 23 minutes</p>
    
    <p><small>May <var data-var='date'> 13</var>, <var data-var='time'>04:11:43</var> GMT+0</small><br /><strong>Identified</strong> -
  We are experiencing delays in processing incoming messages and updating visits. This includes delay in sending patient invite messages. We are currently working to resolve the issue..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>05:19:36</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>May <var data-var='date'> 13</var>, <var data-var='time'>05:34:59</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. Affected visits should be up-to-date.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cm66qqgo800e1x7nvw4q01rkp</id>
  <published>2025-01-21T17:20:04.719+00:00</published>
  <updated>2025-01-21T17:20:04.719+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cm66qqgo800e1x7nvw4q01rkp"/>
  <title>Wait times missing for patients</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 18 minutes</p>
    
    <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>17:20:04</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an issue causing wait times to not appear for current patients..</p>
<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>17:37:38</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident turned out to be caused by an instrumentation failure. No patients have been impacted..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cm5d4tvda009f7x7oaox3bfs0</id>
  <published>2025-01-01T00:01:32.656+00:00</published>
  <updated>2025-01-01T00:01:32.656+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cm5d4tvda009f7x7oaox3bfs0"/>
  <title>Patients and clinicians are able to log into their respective apps</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 30 minutes</p>
    
    <p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>00:01:32</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>00:04:26</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified the issue and we continue working on a fix for this incident..</p>
<p><small>Jan <var data-var='date'> 1</var>, <var data-var='time'>01:32:02</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. Both clinicians and patients should be able to access the app without any issues..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cm4a4ca5f0012m549y9cnnm34</id>
  <published>2024-12-04T16:44:52.120+00:00</published>
  <updated>2024-12-04T20:29:07.271+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cm4a4ca5f0012m549y9cnnm34"/>
  <title>No SMS messages are being sent from Vital</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 44 minutes</p>
    <p><strong>Affected Components:</strong> Vital Emergency, Vital Inpatient</p>
    <p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>20:29:07</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>16:44:52</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>18:15:04</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified an issue with our SMS provider preventing all messages from being sent at the moment. We are working with their team to re-establish the service..</p>
<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>19:10:05</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have worked with our SMS provider to roll out a fix and we are currently monitoring the results..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cm3hsucws007hlmdfajb327pg</id>
  <published>2024-11-14T21:05:27.752+00:00</published>
  <updated>2024-11-14T21:05:27.752+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cm3hsucws007hlmdfajb327pg"/>
  <title>SMS delivery of invites and scheduled messages failing</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 36 minutes</p>
    
    <p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>21:05:27</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our team is investigating an issue causing the delivery of patient invites and notifications via SMS to be delayed..</p>
<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>22:17:21</var> GMT+0</small><br /><strong>Identified</strong> -
  We have identified an issue with an upstream cloud provider causing deliverability issues for SMS messages. We have implemented a mitigation to ensure invite SMS messages are sent, and are now looking to mitigate the issue for customized scheduled SMS messages.

We have also reported the issue to our upstream provider and will work with them to fully resolve the issue..</p>
<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>23:00:04</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We have rolled out changes to restore deliverability of all SMS messages now, and we are monitoring the situation closely..</p>
<p><small>Nov <var data-var='date'> 14</var>, <var data-var='time'>23:41:19</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved. All SMS messages are being delivered without delay..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cm1hq4rqy00cmui3oxdko2gox</id>
  <published>2024-09-25T10:30:10.029+00:00</published>
  <updated>2024-09-25T10:30:10.029+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cm1hq4rqy00cmui3oxdko2gox"/>
  <title>Some SMS messages are failing to be delivered</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 4 hours and 1 minute</p>
    
    <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>10:30:10</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our monitoring indicates that an increased number of SMS messages are being blocked by a phone carrier downstream. We are investigating the issue..</p>
<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>12:22:17</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;re working with out SMS provider to resolve the issue..</p>
<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>12:37:09</var> GMT+0</small><br /><strong>Monitoring</strong> -
  SMS messages started flowing through the carriers again without issues. We&#039;ll continue to monitor this situation closely with the assistance of our SMS provider. An update will be provided once the issue is resolved..</p>
<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>14:31:03</var> GMT+0</small><br /><strong>Resolved</strong> -
  We can confirm this issue has been resolved at the SMS provider layer and message delivery is operational..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clzmokdzq26677h9n36wc5shgt</id>
  <published>2024-08-09T04:00:00.000+00:00</published>
  <updated>2024-08-09T04:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clzmokdzq26677h9n36wc5shgt"/>
  <title>Delayed or missing HL7 data for some customers</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 9 hours and 54 minutes</p>
    <p><strong>Affected Components:</strong> Vital Emergency, Vital Inpatient</p>
    <p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are investigating interruptions to HL7 data connections for a small subset of our customers. As a result of these interruptions, new visits or existing visit updates may not be reflected in the ERAdvisor and CareAdvisor apps..</p>
<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>13:54:21</var> GMT+0</small><br /><strong>Resolved</strong> -
  We have confirmed with affected customers that this issue has been caused by a widespread internet service provider outage across the United States. Our team will continue to monitor the situation for affected customers, and we confirm our systems remain operational..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clyscu1ob329602igofmven2boh</id>
  <published>2024-07-19T07:04:13.566+00:00</published>
  <updated>2024-07-19T07:04:13.566+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clyscu1ob329602igofmven2boh"/>
  <title>No Invite SMS being sent</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 49 minutes</p>
    
    <p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>07:04:13</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an issue preventing invite SMS messages from being sent out to patients..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>07:42:44</var> GMT+0</small><br /><strong>Monitoring</strong> -
  We implemented a fix and are currently monitoring the result..</p>
<p><small>Jul <var data-var='date'> 19</var>, <var data-var='time'>07:52:52</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/cly23dg76558342qhmzne8kn4ji</id>
  <published>2024-06-30T21:57:24.143+00:00</published>
  <updated>2024-06-30T21:57:24.143+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/cly23dg76558342qhmzne8kn4ji"/>
  <title>Service requests unavailable at some facitilities</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 5 minutes</p>
    
    <p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>21:57:24</var> GMT+0</small><br /><strong>Identified</strong> -
  A small number of facilities are not processing service requests..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>23:14:29</var> GMT+0</small><br /><strong>Monitoring</strong> -
  All identified facilities are now successfully processing service requests. We will continue to monitor this issue as we finalise testing..</p>
<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>00:02:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clxawhwtf177253elnaupm4yh1s</id>
  <published>2024-06-11T21:15:08.241+00:00</published>
  <updated>2024-06-12T03:18:57.649+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clxawhwtf177253elnaupm4yh1s"/>
  <title>Delays in visit updates from some FHIR-enabled facilities</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 6 hours and 4 minutes</p>
    
    <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>03:18:57</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>21:15:08</var> GMT+0</small><br /><strong>Identified</strong> -
  Some FHIR-enable facilities are experiencing delays in visit updates..</p>
<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>01:33:04</var> GMT+0</small><br /><strong>Monitoring</strong> -
  After implementing a fix, systems have returned to green with processing times within normal range. We will continue to monitor this closely over the next hour..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clx12z6cq21742b8od6by5s9ls</id>
  <published>2024-06-05T00:10:00.000+00:00</published>
  <updated>2024-06-05T00:10:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clx12z6cq21742b8od6by5s9ls"/>
  <title>Delays in visit updates from some FHIR-enabled facilities</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>00:10:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  Our team identified an issue causing delays in FHIR-sourced visit updates for a subset of facilities with FHIR integrations enabled. ADT feeds were unaffected.

This incident has now been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegm0037b3ob8tro6nqf-qnb9wxf0gkm8</id>
  <published>2024-01-27T07:39:03.316+00:00</published>
  <updated>2024-01-27T08:15:25.951+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegm0037b3ob8tro6nqf-qnb9wxf0gkm8"/>
  <title>Message processing delays</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>08:15:25</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented and we are monitoring the results..</p>
<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>07:39:03</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team has been notified of an issue affecting the timely processing of diagnostic test messages, and is currently working to resolve it..</p>
<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>08:23:14</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn003nb3ob5igb1vo6-x80bjsw0jbtw</id>
  <published>2024-01-18T17:40:06.844+00:00</published>
  <updated>2024-01-18T19:12:34.066+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn003nb3ob5igb1vo6-x80bjsw0jbtw"/>
  <title>Delays in visit updates</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>19:12:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  The changes we implemented to clear the bottleneck in message processing improved throughput, messages in the backlog were processed, and new messages should no longer be delayed..</p>
<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>18:06:03</var> GMT+0</small><br /><strong>Monitoring</strong> -
  An unexpectedly large amount of messages sent into our systems lead to a bottleneck in the message processing, causing delays to all our customers. We have implemented rules to help clear this bottleneck, and are monitoring the situation closely..</p>
<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>17:50:02</var> GMT+0</small><br /><strong>Identified</strong> -
  We&#039;ve identified the cause of the issue, and have taken actions to restore live processing of messages. Message queues are gradually draining, but updates may still be delayed..</p>
<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>17:40:07</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating an issue with a delay in processing information relating to visit updates..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn003sb3obet318knz-3lsxbn0h9s5m</id>
  <published>2024-01-11T22:16:28.826+00:00</published>
  <updated>2024-01-11T22:56:43.565+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn003sb3obet318knz-3lsxbn0h9s5m"/>
  <title>Scheduled SMS messages failing to be sent</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>22:56:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>22:34:15</var> GMT+0</small><br /><strong>Monitoring</strong> -
  The system has recovered and messages are being sent again. We&#039;ll continue to monitor the situation before marking this incident as resolved..</p>
<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>22:16:28</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team has identified an issue with an underlying system preventing scheduled SMS messages from being sent. We are working with our upstream service provider to resolve this issue..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn003wb3ob854t83wq-vg6p489tysfs</id>
  <published>2023-11-29T18:58:42.044+00:00</published>
  <updated>2023-11-29T23:39:06.790+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn003wb3ob854t83wq-vg6p489tysfs"/>
  <title>Slow response times for AI-powered translations</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>23:39:06</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>23:22:59</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented and we are monitoring the results..</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>20:57:42</var> GMT+0</small><br /><strong>Identified</strong> -
  The upstream vendor issue has not yet resolved, and we are still experiencing elevated error rates and latency. We are in the process of deploying new infrastructure to a region not impacted by the fault..</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>20:16:12</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team continues to investigate this issue as we observe a high volume of translations waiting to be completed. We will provide another update within the hour..</p>
<p><small>Nov <var data-var='date'> 29</var>, <var data-var='time'>18:58:42</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team has been notified of an active issue with an upstream vendor that is causing large delays in our AI-powered translations. We are working with the provider to resolve this. We will provide another update within an hour..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn0042b3ob4r4n5e3k-5zq8j5gxcbvb</id>
  <published>2023-10-19T23:24:48.662+00:00</published>
  <updated>2023-10-19T23:58:16.308+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn0042b3ob4r4n5e3k-5zq8j5gxcbvb"/>
  <title>Delayed visit updates and scheduled messages</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>23:58:16</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>23:45:39</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented and we are monitoring the results..</p>
<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>23:24:48</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our team is investigating an issue causing delays for SMS invites, notifications, and visit updates across the ERAdvisor and CareAdvisor apps..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn0046b3obezxsb3it-srlt722fvltm</id>
  <published>2023-09-22T00:14:41.204+00:00</published>
  <updated>2023-09-22T03:27:34.060+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn0046b3obezxsb3it-srlt722fvltm"/>
  <title>AI-powered translations for test results delayed</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>03:27:34</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>00:43:37</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been released and AI-powered translations of test results are now resuming..</p>
<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>00:14:41</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team has identified an issue causing delays in AI-powered translations of test results..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn004ab3obabgv66hm-626gd42hvnzt</id>
  <published>2023-08-28T22:57:58.888+00:00</published>
  <updated>2023-08-29T05:34:57.033+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn004ab3obabgv66hm-626gd42hvnzt"/>
  <title>Delays for scheduled SMS messages</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>05:34:57</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>03:54:57</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented by our services provider (dbt) and we are seeing scheduled SMS messages go out again as expected. We&#039;ll continue to monitor the situation closely for the next couple of hours. If you continue to experience issues, please contact our support team..</p>
<p><small>Aug <var data-var='date'> 29</var>, <var data-var='time'>02:11:55</var> GMT+0</small><br /><strong>Identified</strong> -
  Our upstream service provider (dbt cloud) has identified a fix for this issue and will be rolling it out to our affected environment. We have not been provided with a specific ETA for this..</p>
<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:58:48</var> GMT+0</small><br /><strong>Identified</strong> -
  The issue has been identified and a fix is being implemented..</p>
<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>22:57:58</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our team, together with our upstream services provider (dbt), have identified an issue preventing scheduled SMS messages from being sent. We&#039;re working with dbt to resolve this issue as soon as possible.

SMS invites, as well as service requests, are unaffected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn004gb3ob8sj487w3-m9p03lp131c7</id>
  <published>2023-08-23T22:16:38.132+00:00</published>
  <updated>2023-08-23T22:16:38.204+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn004gb3ob8sj487w3-m9p03lp131c7"/>
  <title>Errors when accessing ERAdvisor/CareAdvisor</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>22:16:38</var> GMT+0</small><br /><strong>Investigating</strong> -
  Our engineering team is currently investigating an increase in the error rate for our patient-facing apps..</p>
<p><small>Aug <var data-var='date'> 23</var>, <var data-var='time'>23:00:06</var> GMT+0</small><br /><strong>Resolved</strong> -
  A recent update to our app lead to new invite SMS messages being sent out to patients who no longer had an active visit in ERAdvisor and CareAdvisor facilities. These invites contained non-working links to login, which lead to a spike in errors in our system. Existing, active patients were not impacted.

This incident is now resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn004jb3obb0a784ib-jyy3308xbhz3</id>
  <published>2023-08-16T02:45:58.238+00:00</published>
  <updated>2023-08-16T03:36:43.635+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn004jb3obb0a784ib-jyy3308xbhz3"/>
  <title>Delays for scheduled SMS messages</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>03:36:43</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>03:18:45</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented and we are seeing scheduled SMS messages go out again as expected. We&#039;ll continue to monitor the situation closely for the next couple of hours. If you continue to experience issues, please contact our support team..</p>
<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>03:17:52</var> GMT+0</small><br /><strong>Identified</strong> -
  We are continuing to work on a fix for this issue..</p>
<p><small>Aug <var data-var='date'> 16</var>, <var data-var='time'>02:45:58</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team, together with our upstream services provider (AWS), have identified an issue preventing scheduled SMS messages from being sent. We&#039;re working with AWS to resolve this issue as soon as possible.

SMS invites, as well as service requests, are unaffected..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Incident/clwk5jegn004ob3obaizhgk5t-ds43zg3mp5s9</id>
  <published>2023-08-02T11:35:41.499+00:00</published>
  <updated>2023-08-02T22:00:11.551+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/incident/clwk5jegn004ob3obaizhgk5t-ds43zg3mp5s9"/>
  <title>Delays for scheduled SMS messages</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    
    
    <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>22:00:11</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>
<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>19:11:19</var> GMT+0</small><br /><strong>Monitoring</strong> -
  A fix has been implemented and we are seeing scheduled SMS messages go out again as expected. We&#039;ll continue to monitor the situation closely for the next couple of hours. If you continue to experience issues, please contact our support team..</p>
<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>11:56:07</var> GMT+0</small><br /><strong>Identified</strong> -
  Our team, together with our upstream services provider (AWS), have identified an issue preventing scheduled SMS messages from being sent. We&#039;re working with AWS to resolve this issue as soon as possible..</p>
<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>11:35:41</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this issue.</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jego0075b3obhl0c529d-3702p98hg15d</id>
  <published>2022-10-17T06:15:00.000+00:00</published>
  <updated>2022-10-17T06:34:55.257+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jego0075b3obhl0c529d-3702p98hg15d"/>
  <title>Integration Engine scheduled maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>06:34:55</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>06:15:22</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Oct <var data-var='date'> 17</var>, <var data-var='time'>06:09:08</var> GMT+0</small><br /><strong>Identified</strong> -
  Our Integration Engine is receiving planned security updates. During this window, there will be a period of up to 30 minutes where updates to visits are delayed..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp009vb3obb3lyhzyj-lwyj8n3dmyq9</id>
  <published>2021-11-20T08:30:00.000+00:00</published>
  <updated>2021-11-20T08:32:05.988+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp009vb3obb3lyhzyj-lwyj8n3dmyq9"/>
  <title>Integration Engine Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>08:32:05</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>07:30:30</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>
<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>15:35:11</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance for our Integration Engine at this time..</p>
<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>10:30:29</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp00akb3ob7e795u7r-gvx7pm2csv5b</id>
  <published>2021-05-15T07:30:00.000+00:00</published>
  <updated>2021-04-23T01:55:14.655+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp00akb3ob7e795u7r-gvx7pm2csv5b"/>
  <title>Monthly Integration Engine Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>01:55:14</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>07:30:31</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>09:30:37</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>06:29:30</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp00b0b3ob20xth3oq-dldrkt43gjb8</id>
  <published>2021-02-20T08:30:00.000+00:00</published>
  <updated>2021-01-19T23:59:10.470+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp00b0b3ob20xth3oq-dldrkt43gjb8"/>
  <title>Integration Engine Scheduled Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>23:59:10</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>10:30:36</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>08:30:37</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Feb <var data-var='date'> 20</var>, <var data-var='time'>07:29:30</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp00b5b3ob6u4m1ddb-mcq4fmjc9d6z</id>
  <published>2021-01-16T08:30:00.000+00:00</published>
  <updated>2021-01-12T20:13:12.871+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp00b5b3ob6u4m1ddb-mcq4fmjc9d6z"/>
  <title>Integration Engine Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Jan <var data-var='date'> 12</var>, <var data-var='time'>20:13:12</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>07:30:30</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>
<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>10:30:33</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>08:30:56</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp00bqb3ob907cavjh-3hs3zcynrcgm</id>
  <published>2020-12-19T08:30:00.000+00:00</published>
  <updated>2020-12-19T10:30:30.200+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp00bqb3ob907cavjh-3hs3zcynrcgm"/>
  <title>Integration Engine Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Dec <var data-var='date'> 19</var>, <var data-var='time'>10:30:30</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Dec <var data-var='date'> 19</var>, <var data-var='time'>07:30:30</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>
<p><small>Dec <var data-var='date'> 19</var>, <var data-var='time'>08:30:55</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Dec <var data-var='date'> 14</var>, <var data-var='time'>16:30:06</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance at this time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegp00c1b3ob088kgdlb-w4p1hqsbkc8m</id>
  <published>2020-11-21T10:00:00.000+00:00</published>
  <updated>2020-11-21T12:00:43.615+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegp00c1b3ob088kgdlb-w4p1hqsbkc8m"/>
  <title>EHR Connection Scheduled Maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 2 hours</p>
    
    <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>12:00:43</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>09:54:54</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>10:00:46</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegr00dlb3ob3j309x6g-5vnxp2vck3qy</id>
  <published>2020-02-05T07:00:00.000+00:00</published>
  <updated>2020-02-05T07:00:49.537+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegr00dlb3ob3j309x6g-5vnxp2vck3qy"/>
  <title>Load Balancer Upgrade</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 1 hour</p>
    
    <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>07:00:49</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>08:00:40</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>02:59:38</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance on our load balancer during this time..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegr00elb3ob26e930ty-qsj2hmb2hw14</id>
  <published>2019-06-18T23:00:00.000+00:00</published>
  <updated>2019-06-18T23:10:58.553+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegr00elb3ob26e930ty-qsj2hmb2hw14"/>
  <title>Load balancer maintenance</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    
    <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>23:10:58</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:45:09</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing planned maintenance to apply changes to our primary load balancer to ensure optimal performance during peak traffic windows..</p>
<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>23:00:21</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegs00f4b3ob2u7lfnht-939czrlkkgr8</id>
  <published>2019-06-06T00:30:00.000+00:00</published>
  <updated>2019-06-06T00:40:24.816+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegs00f4b3ob2u7lfnht-939czrlkkgr8"/>
  <title>[Scheduled] Deploying new document system feature</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    
    <p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>00:40:24</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>00:30:21</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>22:53:11</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>23:30:14</var> GMT+0</small><br /><strong>Identified</strong> -
  Maintenance will begin as scheduled in 60 minutes..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegs00f9b3ob5hisgkzv-jbwnv7mm67fx</id>
  <published>2019-05-30T01:30:00.000+00:00</published>
  <updated>2019-05-30T01:50:57.213+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegs00f9b3ob5hisgkzv-jbwnv7mm67fx"/>
  <title>Deploying important upgrades</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 20 minutes</p>
    
    <p><small>May <var data-var='date'> 30</var>, <var data-var='time'>01:50:57</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>
<p><small>May <var data-var='date'> 30</var>, <var data-var='time'>01:21:04</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>May <var data-var='date'> 30</var>, <var data-var='time'>01:31:27</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.vital.io,2005:Maintenance/clwk5jegs00fdb3obe8s99hct-ct651ls205k4</id>
  <published>2019-05-30T00:15:00.000+00:00</published>
  <updated>2019-05-30T00:15:49.090+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.vital.io/maintenance/clwk5jegs00fdb3obe8s99hct-ct651ls205k4"/>
  <title>Deploying new document system feature (referenced documents)</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Maintenance</p>
    <p><strong>Duration:</strong> 10 minutes</p>
    
    <p><small>May <var data-var='date'> 30</var>, <var data-var='time'>00:15:49</var> GMT+0</small><br /><strong>Identified</strong> -
  Scheduled maintenance is currently in progress. We will provide updates as necessary..</p>
<p><small>May <var data-var='date'> 30</var>, <var data-var='time'>00:05:17</var> GMT+0</small><br /><strong>Identified</strong> -
  We will be undergoing scheduled maintenance during this time..</p>
<p><small>May <var data-var='date'> 30</var>, <var data-var='time'>00:26:03</var> GMT+0</small><br /><strong>Completed</strong> -
  The scheduled maintenance has been completed..</p>

        ]]>
  </content>
</entry>

</feed>