Vital - Notice history

All systems operational

Vital Access - Operational

100% - uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Vital Emergency - Operational

100% - uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Vital Inpatient - Operational

100% - uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Vital Urgent Care - Operational

100% - uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Vital Guard - Operational

100% - uptime
May 2024 · 100%Jun · 100%Jul · 100%

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May 2024
Jun 2024
Jul 2024

Notice history

Jul 2024

No Invite SMS being sent
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue preventing invite SMS messages from being sent out to patients.

Jun 2024

Service requests unavailable at some facitilities
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All identified facilities are now successfully processing service requests. We will continue to monitor this issue as we finalise testing.

  • Identified
    Identified
    A small number of facilities are not processing service requests.
Delays in visit updates from some FHIR-enabled facilities
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    After implementing a fix, systems have returned to green with processing times within normal range. We will continue to monitor this closely over the next hour.

  • Identified
    Identified
    Some FHIR-enable facilities are experiencing delays in visit updates.
Delays in visit updates from some FHIR-enabled facilities
  • Resolved
    Resolved

    Our team identified an issue causing delays in FHIR-sourced visit updates for a subset of facilities with FHIR integrations enabled. ADT feeds were unaffected.

    This incident has now been resolved.

May 2024

No notices reported this month

May 2024 to Jul 2024

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