Notice history

Oct 2023

Nov 2023

Dec 2023

Oct 2023

Nov 2023

Dec 2023

Oct 2023

Nov 2023

Dec 2023

Oct 2023

Nov 2023

Dec 2023

Oct 2023

Nov 2023

Dec 2023

No notices reported this month

Resolved
November 29, 2023 at 11:39 PM
Resolved
November 29, 2023 at 11:39 PM
This incident has been resolved.
Monitoring
November 29, 2023 at 11:22 PM
Monitoring
November 29, 2023 at 11:22 PM
A fix has been implemented and we are monitoring the results.
Update
November 29, 2023 at 8:57 PM
Update
November 29, 2023 at 8:57 PM
The upstream vendor issue has not yet resolved, and we are still experiencing elevated error rates and latency. We are in the process of deploying new infrastructure to a region not impacted by the fault.
Update
November 29, 2023 at 8:16 PM
Update
November 29, 2023 at 8:16 PM
Our team continues to investigate this issue as we observe a high volume of translations waiting to be completed. We will provide another update within the hour.
Identified
November 29, 2023 at 6:58 PM
Identified
November 29, 2023 at 6:58 PM
Our team has been notified of an active issue with an upstream vendor that is causing large delays in our AI-powered translations. We are working with the provider to resolve this. We will provide another update within an hour.

Resolved
October 19, 2023 at 11:58 PM
Resolved
October 19, 2023 at 11:58 PM
This incident has been resolved.
Monitoring
October 19, 2023 at 11:45 PM
Monitoring
October 19, 2023 at 11:45 PM
A fix has been implemented and we are monitoring the results.
Investigating
October 19, 2023 at 11:24 PM
Investigating
October 19, 2023 at 11:24 PM
Our team is investigating an issue causing delays for SMS invites, notifications, and visit updates across the ERAdvisor and CareAdvisor apps.

Oct 2023 to Dec 2023

Vital - Notice history