Vital - Notice history

All systems operational

Vital Access - Operational

100% - uptime
May 2025 · 100%Jun · 100%Jul · 100%

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May 2025
Jun 2025
Jul 2025

Vital Emergency - Operational

100% - uptime
May 2025 · 99.9%Jun · 100%Jul · 100%

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May 2025
Jun 2025
Jul 2025

Vital Inpatient - Operational

100% - uptime
May 2025 · 100%Jun · 100%Jul · 100%

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May 2025
Jun 2025
Jul 2025

Vital Urgent Care - Operational

100% - uptime
May 2025 · 100%Jun · 100%Jul · 100%

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May 2025
Jun 2025
Jul 2025

Vital Guard - Operational

100% - uptime
May 2025 · 100%Jun · 100%Jul · 100%

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May 2025
Jun 2025
Jul 2025

Notice history

Jul 2025

FHIR API integrations at some some facilities
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

Delayed processing of FHIR resources
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently investigating incident causing data received via FHIR connections to be slightly delayed.

May 2025

Clinician-Patient messaging not working
  • Resolved
    Resolved

    We have rolled out the fix and verified the issue has been resolved.

  • Identified
    Identified

    We have identified the issue and are working on a fix.

  • Investigating
    Investigating

    We are currently investigating an issue preventing messages being sent from Clinicians to Patients using the CareAssist application.

    This issue also impacts the ability to invite patients onto ERAdvisor through CareAssist.

Delays in processing FHIR data
  • Resolved
    Resolved

    All issues have been resolved and all data is up to date.

  • Monitoring
    Monitoring

    We have implemented a fix and we're monitoring the situation.
    FHIR resources are being processed at nominal pace.

Delays in processing visits
  • Resolved
    Resolved

    This incident has been resolved. Affected visits should be up-to-date

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We are experiencing delays in processing incoming messages and updating visits. This includes delay in sending patient invite messages. We are currently working to resolve the issue.

May 2025 to Jul 2025

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