No SMS messages are being sent from Vital

Affected

Vital Emergency

Vital Inpatient

ResolvedDecember 04, 2024 at 8:29 PMUTC
This incident has been resolved.
MonitoringDecember 04, 2024 at 7:10 PMUTC
We have worked with our SMS provider to roll out a fix and we are currently monitoring the results.
IdentifiedDecember 04, 2024 at 6:15 PMUTC
We have identified an issue with our SMS provider preventing all messages from being sent at the moment. We are working with their team to re-establish the service.
InvestigatingDecember 04, 2024 at 4:44 PMUTC
We are currently investigating this incident.

Vital - No SMS messages are being sent from Vital – Incident details