Vital - Not Receiving Updates to Patient Orders – Incident details

Not Receiving Updates to Patient Orders

ResolvedDegraded performance11 minutes
  • ResolvedUTC

    The order feed has been restored and we are receiving orders again.

  • MonitoringUTC

    A fix has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    Updates on Patient's orders are not being received from the EHR. We are working with the EHR team to resolve this issue.