SMS Messaging
Resolved·Partial outage·41 minutesSeptember 28, 20202:172:58 AMUTC
- Resolved · UTC
This incident has been resolved. New SMS Messages are being sent. SMS Messages not sent during the outage will not be re-sent.
- Update · UTC
We are continuing to monitor for any further issues.
- Monitoring · UTC
A fix for this issue has been implemented and we are monitoring the results.
- Identified · UTC
The issue has been identified and a fix is being implemented
- Investigating · UTC
We are investigating an issue with sending of SMS messages for Vital Response. This issue affects sending of welcome and reminder messages for EHR integrated and non-integrated patients, and direct messaging through the Provider application.