Vital - Patient App and Clinician App unavailable – Incident details

Patient App and Clinician App unavailable

ResolvedMajor outage44 minutes
  • ResolvedUTC

    This issue has been resolved. Thank you for your patience.

  • MonitoringUTC

    A fix for this issue has been implemented and we are monitoring the results.

  • UpdateUTC

    We are continuing to work on a fix for this issue.

  • IdentifiedUTC

    We are not receiving any new data in our system as one of our vendors is experiencing some issues. We are not able to process new patients and exisiting patients maybe experiencing degraded performance

  • UpdateUTC

    We are continuing to investigate this issue.

  • InvestigatingUTC

    We are investigating reports of an issue with the Patient and Clinician app