Vital - Some SMS messages not being sent – Incident details

Some SMS messages not being sent

ResolvedDegraded performance29 minutes
  • ResolvedUTC

    This issue has been resolved.

  • MonitoringUTC

    The upstream issue has been resolved and we are monitoring our SMS notification system as it resumes operating normally

  • IdentifiedUTC

    An issue with an upstream system that means some SMS messages are not being sent. Users may notice that specific SMS messages, including Ride Reminders and Follow Up messages, may be delayed.