Visits not updating correctly for some facilities

ResolvedApril 29, 2022 at 6:17 AMUTC
This incident has been resolved.
MonitoringApril 29, 2022 at 6:06 AMUTC
A fix has been implemented and we are monitoring the results.
IdentifiedApril 29, 2022 at 5:16 AMUTC
We have identified the root cause of this issue and identified the subset of facilities which are affected.
UpdateApril 29, 2022 at 4:32 AMUTC
We are continuing to investigate this issue.
InvestigatingApril 29, 2022 at 4:32 AMUTC
We are currently investigating an issue where some visits are not updating correctly in ERAdvisor.

Vital - Visits not updating correctly for some facilities – Incident details