This incident has been resolved, and all message queues have been resolved as well. We are now receiving and processing messages in real-time.
Update · UTC
Our engine is back up and running. We are experiencing a slight delay as we work through the backed up message queue. We will post when this queue has been resolved, and will continue monitoring the performance and availability of the engine.
Monitoring · UTC
A fix has been implemented and we are monitoring the results.
Update · UTC
We are continuing to work on a fix for this issue.
Identified · UTC
The issue has been identified and a fix is being implemented.
Investigating · UTC
An AWS outage in US-EAST-2 is causing a partial outage that may affect some clients.