Vital - Delays for some SMS messages – Incident details

Delays for some SMS messages

ResolvedPartial outage54 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Our team have deployed a solution for the issue and are now monitoring the results. Sending of scheduled SMS messages has resumed.

  • IdentifiedUTC

    Our team has identified an issue preventing a subset of customized scheduled SMS messages from being sent. Our team is working on a solution at the moment, and we'll provide an update within the hour.