Vital - Scheduled SMS messages failing to be sent – Incident details

Scheduled SMS messages failing to be sent

ResolvedPartial outage40 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    The system has recovered and messages are being sent again. We'll continue to monitor the situation before marking this incident as resolved.

  • IdentifiedUTC

    Our team has identified an issue with an underlying system preventing scheduled SMS messages from being sent. We are working with our upstream service provider to resolve this issue.