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Vital Emergency
Vital Inpatient
Vital Urgent Care
Vital Guard - Operational
Vital Guard
No notices reported this month
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The upstream vendor issue has not yet resolved, and we are still experiencing elevated error rates and latency. We are in the process of deploying new infrastructure to a region not impacted by the fault.
Our team continues to investigate this issue as we observe a high volume of translations waiting to be completed. We will provide another update within the hour.
Our team has been notified of an active issue with an upstream vendor that is causing large delays in our AI-powered translations. We are working with the provider to resolve this. We will provide another update within an hour.
Our team is investigating an issue causing delays for SMS invites, notifications, and visit updates across the ERAdvisor and CareAdvisor apps.
Oct 2023 to Dec 2023
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