Vital - Delays in visit updates from some FHIR-enabled facilities – Incident details

All systems operational

Delays in visit updates from some FHIR-enabled facilities

Resolved
Operational
Started over 1 year agoLasted about 6 hours

Affected

Vital Emergency

Degraded performance from 9:15 PM to 1:33 AM, Operational from 1:33 AM to 3:18 AM

User Interface

Degraded performance from 9:15 PM to 1:33 AM, Operational from 1:33 AM to 3:18 AM

AI Wait Times

Degraded performance from 9:15 PM to 1:33 AM, Operational from 1:33 AM to 3:18 AM

Labs & Imaging

Degraded performance from 9:15 PM to 1:33 AM, Operational from 1:33 AM to 3:18 AM

Patient Service Requests

Degraded performance from 9:15 PM to 1:33 AM, Operational from 1:33 AM to 3:18 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    After implementing a fix, systems have returned to green with processing times within normal range. We will continue to monitor this closely over the next hour.

  • Identified
    Identified
    Some FHIR-enable facilities are experiencing delays in visit updates.