SMS invites not working for some facilities

Incident Report for Vital

Resolved

This incident has been resolved.

Posted Feb 15, 2023 - 22:38 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 15, 2023 - 22:31 EST

Identified

Our team has identified the cause of the interruption, and a fix will be rolled out shortly.

Posted Feb 15, 2023 - 22:29 EST

Investigating

We are currently investigating an issue preventing SMS invites from being sent to some facilities.

Posted Feb 15, 2023 - 20:30 EST

This incident affected: SMS (Welcome & Invite SMS Messages).