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Vital Guard
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
We are currently investigating an issue with our engine's ability to handle flat file data exports.
New patients may either have delayed or not receive SMS Invite messages to use the Patient Application. This issue has been resolved. Thank you for your patience.
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be undergoing scheduled maintenance during this time.
An issue with the Redox integration was detected at 7:41am UTC, causing EHR messages to be delayed on Redox' side. The issue appears to have resolved itself at 8:25am UTC, and we will continue to monitor the situation closely.
This incident has been resolved, and the interfaces are now stable.
Full functionality has been restored, and monitoring will continue while we verify stability.
We are receiving messages with patient location. This feed is being monitored for stability, and we will continue to provide updates as they become available.
Redox support has been contacted and support ticket created and Emory team has been contacted and investigation has been requested.
Oct 2020 to Dec 2020
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