Vital - No Invite SMS being sent – Incident details

All systems operational

No Invite SMS being sent

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

SMS

Partial outage from 7:04 AM to 7:42 AM, Operational from 7:04 AM to 7:42 AM, Partial outage from 7:42 AM to 7:52 AM, Operational from 7:42 AM to 7:52 AM

URL Shortener

Operational from 7:04 AM to 7:52 AM

Welcome & Invite SMS Messages

Partial outage from 7:04 AM to 7:52 AM

Customized Scheduled SMS Messages

Operational from 7:04 AM to 7:52 AM

SMS Notifications

Operational from 7:04 AM to 7:52 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue preventing invite SMS messages from being sent out to patients.