Not receiving messages on Emory Location feed

Resolved

Degraded performance

Started over 4 years agoLasted about 20 hours

Affected

ERAdvisor

Updates

Resolved
October 15, 2020 at 6:33 PM
Resolved
October 15, 2020 at 6:33 PM
This incident has been resolved, and the interfaces are now stable.
Monitoring
October 15, 2020 at 4:31 PM
Monitoring
October 15, 2020 at 4:31 PM
Full functionality has been restored, and monitoring will continue while we verify stability.
Update
October 15, 2020 at 3:23 PM
Update
October 15, 2020 at 3:23 PM
We are receiving messages with patient location. This feed is being monitored for stability, and we will continue to provide updates as they become available.
Identified
October 14, 2020 at 10:09 PM
Identified
October 14, 2020 at 10:09 PM
Redox support has been contacted and support ticket created and Emory team has been contacted and investigation has been requested.

Vital - Not receiving messages on Emory Location feed – Incident details