Vital - Integration Engine is experiencing a partial outage – Incident details

All systems operational

Integration Engine is experiencing a partial outage

Resolved
Partial outage
Started over 2 years agoLasted about 3 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved, and all message queues have been resolved as well. We are now receiving and processing messages in real-time.

  • Update
    Update

    Our engine is back up and running. We are experiencing a slight delay as we work through the backed up message queue. We will post when this queue has been resolved, and will continue monitoring the performance and availability of the engine.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    An AWS outage in US-EAST-2 is causing a partial outage that may affect some clients.