Vital - ERAdvisor displaying inaccurate details – Incident details

All systems operational

ERAdvisor displaying inaccurate details

Resolved
Degraded performance
Started about 4 years agoLasted about 5 hours
Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Our team have deployed a revised fix to address the issue. We're now monitoring the results closely.

  • Identified
    UTC
    Identified

    An earlier fix did not resolve the issue. Our team continues to work towards a solution.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue with ERAdvisor displaying inaccurate details to a subset of patients.