ERAdvisor displaying inaccurate details

Resolved

Degraded performance

Started over 3 years agoLasted about 5 hours

Affected

Vital Emergency

User Interface

Updates

Resolved
August 02, 2022 at 7:47 AM
Resolved
August 02, 2022 at 7:47 AM
This incident has been resolved.
Monitoring
August 02, 2022 at 6:51 AM
Monitoring
August 02, 2022 at 6:51 AM
Our team have deployed a revised fix to address the issue. We're now monitoring the results closely.
Identified
August 02, 2022 at 6:38 AM
Identified
August 02, 2022 at 6:38 AM
An earlier fix did not resolve the issue. Our team continues to work towards a solution.
Monitoring
August 02, 2022 at 5:12 AM
Monitoring
August 02, 2022 at 5:12 AM
A fix has been implemented and we are monitoring the results.
Identified
August 02, 2022 at 3:32 AM
Identified
August 02, 2022 at 3:32 AM
The issue has been identified and a fix is being implemented.
Investigating
August 02, 2022 at 2:18 AM
Investigating
August 02, 2022 at 2:18 AM
We are currently investigating an issue with ERAdvisor displaying inaccurate details to a subset of patients.

Vital - ERAdvisor displaying inaccurate details – Incident details