SMS notifications missing

Resolved

Degraded performance

Started about 4 years agoSeptember 22, 2022Lasted 1 hour 22 minutesSeptember 22, 20225:306:53 AMUTC

Updates

Resolved
September 22, 2022 at 6:53 AMUTC
Resolved
September 22, 2022 at 6:53 AMUTC
This incident has been resolved.
Identified
September 22, 2022 at 5:30 AMUTC
Identified
September 22, 2022 at 5:30 AMUTC
An issue has been identified with the service responsible for sending SMS notifications to patients and clinicians. Our engineers are deploying a fix and normal service is expected to resume shortly.

Vital - SMS notifications missing – Incident details