Vital - Patient app failing to load visit details – Incident details

All systems operational

Patient app failing to load visit details

Resolved
Degraded performance
Started almost 3 years agoLasted 23 minutes

Affected

Vital Emergency

Operational from 2:34 AM to 2:34 AM, Degraded performance from 2:34 AM to 2:57 AM

User Interface

Operational from 2:34 AM to 2:34 AM, Degraded performance from 2:34 AM to 2:57 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented, and we will continue to monitor the results. If you're still experiencing issues with the Patient app, please refresh the page.

  • Identified
    Identified

    An issue has been identified causing failures in the Patient app while attempting to load visit details. Our team is working on a fix at the moment.