Vital - AI-powered translations for test results delayed – Incident details

All systems operational

AI-powered translations for test results delayed

Resolved
Degraded performance
Started about 2 years agoLasted about 3 hours

Affected

Vital Emergency

Operational from 12:14 AM to 12:14 AM, Degraded performance from 12:14 AM to 3:27 AM

Labs & Imaging

Operational from 12:14 AM to 12:14 AM, Degraded performance from 12:14 AM to 3:27 AM

Vital Inpatient

Operational from 12:14 AM to 12:14 AM, Degraded performance from 12:14 AM to 3:27 AM

Labs & Imaging

Operational from 12:14 AM to 12:14 AM, Degraded performance from 12:14 AM to 3:27 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been released and AI-powered translations of test results are now resuming.

  • Identified
    Identified

    Our team has identified an issue causing delays in AI-powered translations of test results.