Vital - Message processing delays – Incident details

All systems operational

Message processing delays

Resolved
Degraded performance
Started almost 2 years agoLasted 44 minutes

Affected

Vital Emergency

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

User Interface

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

AI Wait Times

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

Labs & Imaging

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

Patient Service Requests

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

SMS

Operational from 7:39 AM to 7:39 AM, Degraded performance from 7:39 AM to 8:23 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Our team has been notified of an issue affecting the timely processing of diagnostic test messages, and is currently working to resolve it.