Vital - Delays in message processing for some facilities – Incident details

All systems operational

Delays in message processing for some facilities

Resolved
Operational
Started over 1 year agoLasted about 3 hours

Affected

SMS

ERAdvisor

CareAdvisor

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    We have identified the issue causing delays in message processing and are working on a solution to improve performance.

  • Update
    Update

    We continue to investigate this issue with the help of our vendor.

  • Investigating
    Investigating

    We are currently investigating an issue causing delays in message processing.