Vital - Notice history

All systems operational

ERAdvisor - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

SMS - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

CareAdvisor - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024
100% - uptime

User Interface - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

Provider Recommendations - Operational

100% - uptime
Apr 2024 · 100%May · 100%Jun · 100%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Service requests unavailable at some facitilities
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    All identified facilities are now successfully processing service requests. We will continue to monitor this issue as we finalise testing.

  • Identified
    Identified
    A small number of facilities are not processing service requests.
Delays in visit updates from some FHIR-enabled facilities
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    After implementing a fix, systems have returned to green with processing times within normal range. We will continue to monitor this closely over the next hour.

  • Identified
    Identified
    Some FHIR-enable facilities are experiencing delays in visit updates.
Delays in visit updates from some FHIR-enabled facilities
  • Resolved
    Resolved

    Our team identified an issue causing delays in FHIR-sourced visit updates for a subset of facilities with FHIR integrations enabled. ADT feeds were unaffected.

    This incident has now been resolved.

May 2024

No notices reported this month

Apr 2024

No notices reported this month

Apr 2024 to Jun 2024

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