Vital - Notice history

All systems operational

ERAdvisor - Operational

100% - uptime
Jul 2024 · 100%Aug · 100%Sep · 100%

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Jul 2024
Aug 2024
Sep 2024

SMS - Operational

100% - uptime
Jul 2024 · 100%Aug · 100%Sep · 100%

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Jul 2024
Aug 2024
Sep 2024

CareAdvisor - Operational

100% - uptime
Jul 2024 · 100%Aug · 100%Sep · 100%

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Jul 2024
Aug 2024
Sep 2024
100% - uptime

User Interface - Operational

100% - uptime
Jul 2024 · 100%Aug · 100%Sep · 100%

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Jul 2024
Aug 2024
Sep 2024

Provider Recommendations - Operational

100% - uptime
Jul 2024 · 100%Aug · 100%Sep · 100%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

No notices reported this month

Aug 2024

Delayed or missing HL7 data for some customers
  • Resolved
    Resolved

    We have confirmed with affected customers that this issue has been caused by a widespread internet service provider outage across the United States. Our team will continue to monitor the situation for affected customers, and we confirm our systems remain operational.

  • Investigating
    Investigating
    We are investigating interruptions to HL7 data connections for a small subset of our customers. As a result of these interruptions, new visits or existing visit updates may not be reflected in the ERAdvisor and CareAdvisor apps.

Jul 2024

No Invite SMS being sent
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue preventing invite SMS messages from being sent out to patients.

Jul 2024 to Sep 2024

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