Not receiving messages on Emory Location feed

Resolved

Degraded performance

Started almost 6 years agoOctober 14, 2020Lasted about 20 hoursOctober 14, 202010:09 PMOctober 15, 20206:33 PMUTC

Updates

Resolved
October 15, 2020 at 6:33 PMUTC
Resolved
October 15, 2020 at 6:33 PMUTC
This incident has been resolved, and the interfaces are now stable.
Monitoring
October 15, 2020 at 4:31 PMUTC
Monitoring
October 15, 2020 at 4:31 PMUTC
Full functionality has been restored, and monitoring will continue while we verify stability.
Update
October 15, 2020 at 3:23 PMUTC
Update
October 15, 2020 at 3:23 PMUTC
We are receiving messages with patient location. This feed is being monitored for stability, and we will continue to provide updates as they become available.
Identified
October 14, 2020 at 10:09 PMUTC
Identified
October 14, 2020 at 10:09 PMUTC
Redox support has been contacted and support ticket created and Emory team has been contacted and investigation has been requested.

Vital - Not receiving messages on Emory Location feed – Incident details