Vital - Unable to progress manual visits – Incident details

All systems operational

Unable to progress manual visits

Resolved
Degraded performance
Started almost 3 years agoLasted about 3 hours

Affected

ERAdvisor

Updates
  • Resolved
    Resolved

    This issue has been resolved. Thank you for your patience.

  • Monitoring
    Monitoring

    We are deploying a fix for this issue and we will be monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We have identified an issue where some users in ERAdvisor can't progress their visits manually. We are currently investigating the root cause.