Vital - SMS invites not working for some facilities – Incident details

All systems operational

SMS invites not working for some facilities

Resolved
Partial outage
Started almost 3 years agoLasted about 2 hours

Affected

SMS

Operational from 1:30 AM to 1:30 AM, Partial outage from 1:30 AM to 3:38 AM

Welcome & Invite SMS Messages

Operational from 1:30 AM to 1:30 AM, Partial outage from 1:30 AM to 3:38 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    Our team has identified the cause of the interruption, and a fix will be rolled out shortly.

  • Investigating
    Investigating

    We are currently investigating an issue preventing SMS invites from being sent to some facilities.